Hourly Support Services

Our Hourly Support Services plans give you proactive support for your network, all for a low hourly rate that fits your budget.

Our Hourly Support Services plans include the following:

  • Block hours to be used towards pro-active maintenance, support, administration, troubleshooting, documentation, and project work
  • Experienced, certified engineers that can manage all aspects of your network, from servers and desktops to firewalls and internetworking devices
  • Dedicated Account Manager to ensure your complete satisfaction with our services
  • Dedicated IT Purchaser for providing hardware and software quotes, inventorying software licenses, and tracking software subscription renewals
  • Dedicated Help Desk that can be accessed via email, Web, or phone
  • 24x7x365 on-call availability
  • Guaranteed response times
  • No additional charge for access to any member of our team
  • Regular reports that detail down to the quarter hour the work performed
  • Full documentation of your network, including network diagrams, software licenses, hardware inventory, procedures, IT vendor-related contact information, etc.
  • Performance guarantee

Contact Us for a Free Evaluation

  • "We hired TekLeap LLC to help us optimize our Servers Performance, and Reinforce our Network’s Security with Cisco ASA appliances. We realized the importance of having Enterprise grade Systems and TekLeap was recommended to help us design and implement the solutions. It’s a pleasure to work with professional who understand our business. We have built a strategic relationship with TekLeap to help us prepare our company for future trends.”
  • — Lattice Capital